Returns & Exchanges
At Keela Outdoors, we want you to be fully satisfied with your gear; if your purchase isn't the perfect fit, you can return unworn items with original tags within 30 days of delivery. We provide a straightforward process to ensure you get back to your adventures as quickly as possible.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all technical tags and labels remain attached.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing